Secure Transport

Overview

Connect Care Solutions pride ourselves on offering a Professional Service with the primary focus being for the individual Young person in our care. We operate a nationwide service 24 hours a day, 7 days a week, 365 days a year and offer a high-quality service at very competitive rates.

Our service is completely bespoke, ensuring the individual needs of the Young person are at the forefront of everything we do.

We are able to transport any Individual from anywhere in the UK to a Location of your choice in the UK.

Every time we transport an individual, we treat them with the utmost dignity and respect regardless of their situation. The Vehicles we use are comfortable, fit for purpose and do not bear any markings that would indicate the vehicle is being used for Secure Transportation, we find this helps to put the Young person at ease and dispel any anxieties they may have.

All our vehicles are covert and do not have any markings or logo’s. We operate a ‘non-caged’ service as we view this as placing the Young person at unnecessary risk. Our team are trained to engage the Young people and make the whole process as relaxing and professional as possible.

Our Aim

  • UK Wide Coverage, Deployment in a Maximum of 6 Hours
  • All Team Members Fully Screened and Vetted
  • 24 Hours a Day, 365 Days a Year
  • Duty Manager Available 24 Hours a Day
  • Unmarked, Discreet and Comfortable Transportation
  • Full Live in Residential Services Available

Our Services

  • Court appearances (general appearances and high-profile court trials)
  • Transport of high-risk absconders and Young People who self-harm
  • Transport of Young People displaying violent/aggressive behaviour
  • Hospital, dental and other appointments
  • Supervised contact visits and School runs
  • Placement transfers

Our Vehicles

  • Fully insured including Medical Malpractice
  • Equipped with telephone contact to base
  • Inspected prior to use for faults and defects
  • In compliance with all legal requirements
  • Equipped with First Aid Boxes, Fire Extinguishers and Child Proof Locks
  • Provided with refreshment and reading material (special dietary requirements must be provided by service user)
  • Ability to have Children’s car seats available on request
  • Can be supplied with pillows, spare unisex clothing, games, magazines (or any special requirements)
  • Designed around individual Care Plans

Trained for Success

Following a strict and Challenging Recruitment Process, our Team Members are all Safer Recruited and DBS checked prior to employment.

This ensures that every Team Member we recruit are over and above the Minimum Standards required for Employment in the Security and Care Sectors.

All our staff working within the secure transportation service have undertaken training for ‘Safe Handling’ which provides training in Positive Handling and Physical Intervention. We have also received training in the Safe and Effective use of Soft and Mechanical Handcuffs (Handcuffing procedures & the application of the Soft Restraint Cuff®). Although our ethos is to use restraints as a last resort, we have the training to be able to deal with unforeseen crisis situations and heightened behaviours in a safe and professional manner.

You can visit Safe Handlings website on Safer handling, positive handling and physical intervention training

All Team Members receive training and development in the following Key Areas:

  • Use Hand Cuffs & Soft Cuffs
  • Equality & Diversity
  • First Aid
  • Child Protection Awareness
  • Customer Service Training
  • Court Process & Procedures
  • Restraint Training

Please feel free to Contact us to discuss our rates and how we may be able to assist you in ensuring your Young people are transported safely and securely.

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